1. ALCOHOL:

Dos Gabachos Spirits is not a retailer. All alcohol orders are sold and shipped by licensed retailers in the ForTequilaLovers network of merchants. FORTEQUILALOVERS.COM is operated by ForTequilaLovers, an independent 3rd party platform. The availability of alcohol products for delivery to any customer, and the acceptance and fulfillment of any orders, is the independent decision and responsibility of ForTequilaLovers and its retailer network. By placing any order you acknowledge that you have read and accept ForTequilaLovers terms and conditions and private policy. Be sure to read shipping, returns and fulfillment before ordering. For questions, please contact ForTequilaLovers.com at (845) 704-2446 or contact via email at orders@ForTequilaLovers.com

Payments, Packaging and Returns

Payment Methods, Product Packaging and Returns

Payment Methods Accepted

We accept Visa, Mastercard, American Express, Discover Card and Paypal.

Product Packaging:

Distilleries and brands often change the packaging of their products, including bottles and exterior boxes.  ForTequilaLover's does our best to update the product images in our store with the most up-to-date product imagery, however we do not guarantee that the packaging you receive will be identical to the image in our website.

If you are ordering a product because you specifically want the packaging you see in an image in our store, you must contact us first to confirm that the packaging you want is the packaging we have and can ship you.

Returns Policy

FORTEQUILALOVERS DOES NOT SELL OR SHIP ALCOHOL. We work with independent vendors, retailers, manufacturers and other licensed parties (collectively, "PARTNERS").

IN ALL INSTANCES, ALL SALES ARE ADVERTISED, SOLICITED, OFFERED, ACCEPTED, MADE AND DELIVERED BY OUR PARTNERS WHO RECEIVE ALL ORDERS. In all instances, any solicitation, invitation, offer, advertisement or communication is void where prohibited by law. If you wish to purchase any product or service made available by a Partner, you may be asked to supply certain information relevant to the purchase including, without limitation, your credit card information, your billing address and your shipping information. You represent and warrant that you have the legal right and authority to use any credit card, debit card, gift card, gift certificate or coupon code utilized in connection with any transaction.

Any packages that are refused or unable to be delivered by our common carriers will be returned to the Partner at your expense. They will refund to you any product costs minus shipping costs.

Our Guarantee: 100% Satisfaction:

ForTequilaLovers.com is committed to 100% customer satisfaction! If you experience any problem with your order, we want to hear about it. If you find any errors with the product(s) you receive, or receive damaged goods, please call us immediately at (845) 704-2446 or contact us via email at orders@ForTequilaLovers.com. We will arrange to have the package picked up and returned to us right away for inspection. Once we receive the returned package, we will send out a replacement package to you. If this item is no longer available, we will either credit your account or contact you to arrange for a replacement product. Please note, any problems with the receipt of your package must be called in to us within 10 days of the delivery date.

Refund Policy

INTERNATIONAL ORDERS:

Do to the nature and restrictions of international shipping and customs regulations, ForTequilaLovers is unable to offer refunds on international shipments.  Once your shipment has left our fulfillment centers, the shipment and any customs charges etc. are your /the purchasers responsibility, as agreed to in our "international shipping terms & conditions" during check out.

DOMESTIC ORDERS:

All product returns (unless due to our error) are subject to a 10% cancellation/restocking fee, and must be shipped back to us at the recipients expense.

Customer Service

Please feel free to reach out to us at either of the following touch points:

T: 845-704-2446

Address:
870 Piermont Ave
Piermont, NY 10968

E: orders@fortequilalovers.com

2. CLOTHING:

We use “printful.com” to fulfill and ship all orders that come through “dosgabachos.com”. Our structure with Printful is that they print-on-demand drop shipping for us. That means that any merchandise ordered through our website is created after the order. We do not keep merchandise, clothing or apparel in stock. With that noted, please read the following return store policy:

Order failed to deliver because of wrong address

If the carrier isn’t able to deliver the items because of the wrong address, an incomplete address, illegible address, misspelled address or if the package is unclaimed, it’ll be returned to the default return address (Printful). If that happens, you have 14 days to reinstate your correct and address have the package re-shipped. There will be an additional shipping charge for the new shipment. If you do not reinstate the correct address within 14 days, there will be no refund available for your purchase as we incur the charges with Printful (that’s because your order is made on demand). To make sure the city in the address matches its ZIP code, use this USPS ZIP code lookup. If you do not receive your merchandise contact us within 14 days.

Items lost in transit

For packages lost in transit, all claims must be submitted no later than 14 days after the estimated delivery date. Double-check the shipping address you used for this order to make sure it is correct. Sometimes items are not lost in transit, just delayed. Please be mindful of events that affect shipping times (Covid-19). If the shipment’s tracking states that it was delivered, but you haven’t received it, we do not cover refunds due to carrier errors. If this were to happen, we recommend you to inquire if any additional details were left by the delivery staff of where your package might be. Claims deemed an error on our part are covered at our expense. If you do not receive your merchandise contact us within 14 days.

3. Damaged & mislabeled items

Any claims for misprinted/damaged/defective items must be submitted within 2 weeks after the product has been received. Printful prides themselves on unparalleled product quality. That’s why all orders go through a 3-step quality check before they are shipped out. However, if a damaged or mislabeled item was accidentally let through their quality control, or was damaged during shipment, we will take full responsibility and provide a free replacement. If your merchandise is damaged, defective or mislabeled contact us within 14 days.

4. Buyer’s remorse

We only offers refunds for damaged or mislabeled products, not for buyer’s remorse. Our return policy doesn’t cover products ordered in the wrong size or products ordered but do not fit you. Please be sure to do your due diligence before ordering any merchandise, apparel, clothing, items or products that we offer through our website. This is a strict, no tolerance policy because items are made on demand. Therefore, our return policy doesn’t cover buyer’s remorse, wrong sizes ordered and sizes that do not fit.

Important: Each of the items listed in our website have a size guide. Be sure to go over this before making your decision for proper ordering. Thank you for understanding our buyer’s remorse policy..

If you have any questions or concerns, please contact us.